Uploaded on : 27/09/2025

Privacy Policy

Privacy Policy

Effective Date: September 27, 2025

Welcome to AINSOFT EDGE LTD ("we," "us," or "our"). We are a private company limited by shares, incorporated in Nigeria under the Companies and Allied Matters Act, 2020, with registration number 8837588. Our principal business activity is to build B2C and B2B solutions for education and other management systems, primarily through Software as a Service (SaaS) offerings. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our company, websites, applications, or services, including our current SaaS product at ainsexamination.com (AINS Examination).

Please note that each of our SaaS products may have its own specific privacy policy, which supplements this company-wide policy. For product-specific details, refer to the privacy policy on the respective SaaS platform. If there is a conflict between this policy and a product-specific policy, the product-specific policy will prevail for that service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and other relevant regulations. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, which target both individuals and businesses. The types of personal information we may collect include:

• Personal Identifiers: Name, email address, phone number, username, and other similar identifiers.
• Contact Information: Billing address, shipping address (if applicable), and other contact details provided during account creation or transactions.
• Account Information: Login credentials, preferences, and settings associated with your account.
• Payment Information: When you make payments through our services, we collect details such as credit card numbers, bank account information, or other payment method details. However, we do not store this information directly; it is processed securely by our payment providers (see Section 5 for details).
• Usage Data: Information about how you interact with our services, including IP address, browser type, device information, pages visited, time spent on pages, and referring/exit pages.
• Single Sign-On (SSO) Data: If you log in using third-party SSO providers (e.g., Google, X (formerly Twitter), Amazon, LinkedIn, Facebook, or GitHub), we may receive basic profile information such as your name, email, and profile picture.
• Business Information: For B2B clients, we may collect company name, job title, business email, and other professional details.
• Other Information: Any additional data you voluntarily provide, such as feedback, survey responses, or communications with our support team.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless it is necessary for a specific service and with your explicit consent.

2. How We Collect Information

We collect information through various methods:

• Directly from You: When you register for an account, subscribe to a service, make a purchase, or contact us via email or support channels.
• Automatically: Through cookies, web beacons, and similar technologies that track your interactions with our websites and applications. We use these for analytics, performance monitoring, and personalization.
• From Third Parties: Via SSO providers (Google, X, Amazon, LinkedIn, Facebook, GitHub) for authentication, or from payment processors during transactions.
• From Employees and Applicants: If you apply for or are employed by us in Nigeria, we collect information such as resumes, contact details, and employment history for HR purposes.

Our services do not use advertisements, so we do not collect data for ad targeting purposes.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver our SaaS products, process transactions, and manage your account.
• Communication: To send service-related emails, updates, newsletters, or respond to inquiries.
• Improvement and Analytics: To analyze usage patterns, improve our services, and develop new features.
• Payment Processing: To facilitate payments via our integrated providers.
• Security and Compliance: To detect and prevent fraud, ensure compliance with laws, and protect our systems.
• Internal AI Training: In specific SaaS products, we may use anonymized or aggregated data for training internal AI models. This will be explicitly stated in the privacy policy of the relevant SaaS, along with details on the data involved and options to opt out where applicable.
• Employment: For recruiting, onboarding, and managing staff within Nigeria.

We process your data based on legal grounds such as your consent, contractual necessity, legitimate interests, or legal obligations.

4. Sharing of Your Information

We do not share your personal information with third parties for marketing or advertising purposes. Sharing is limited to:

• Service Providers: We share data with trusted vendors for essential functions, such as:
  • Payment processors: Stripe, Flutterwave, Google Pay, Apple Pay, and Microsoft Store for handling transactions. These providers have their own privacy policies, and we recommend reviewing them.
  • Authentication services: Microsoft Entra and Azure AD B2C for identity management.
  • Hosting providers: On-premises servers, Microsoft Azure, Amazon Web Services (AWS), Google Cloud, and True Host for data storage and application hosting.
  • SSO providers: Google, X, Amazon, LinkedIn, Facebook, and GitHub for login facilitation.
• Government Agencies: We may disclose information to comply with legal obligations, such as court orders, subpoenas, or requests from regulatory bodies like the Nigerian Corporate Affairs Commission (CAC) or data protection authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice provided where required.
• Internal Staff: Access is limited to authorized employees in Nigeria who need it for their roles, under strict confidentiality agreements.

We ensure all shared parties adhere to data protection standards through contracts and safeguards.

5. Data Storage and Security

Your data is stored on secure servers hosted on-premises in Nigeria or with our cloud providers (Azure, AWS, Google Cloud, True Host). We implement industry-standard security measures, including encryption, firewalls, access controls, and regular audits, to protect against unauthorized access, loss, or breach.

Data retention periods vary by purpose: account data is kept as long as your account is active, plus a reasonable period for backups or legal requirements. Payment data is not stored by us but handled by providers.

6. International Data Transfers

As a Nigerian company, your data may be transferred to servers outside Nigeria (e.g., in the US or EU via our cloud providers). We ensure such transfers comply with NDPR and use mechanisms like standard contractual clauses or adequacy decisions to protect your data.

7. Your Rights

Under applicable laws (e.g., NDPR), you have rights including:

• Access to your data.
• Correction of inaccurate data.
• Deletion (right to be forgotten), subject to legal exceptions.
• Objection to processing.
• Data portability.
• Withdrawal of consent.

To exercise these rights, contact us at support@ainssoft.com. We will respond within the timelines required by law.

8. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect data from minors without parental consent. If we discover such data, we will delete it promptly.

9. Cookies and Tracking Technologies

We use cookies for essential functions like session management and analytics. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable to specific SaaS).

10. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns, please contact us at:

Email: support@ainssoft.com